Risk communications

For public health emergencies, risk communication includes the range of communication capacities required through the preparedness, response and recovery phases of a serious public health event to encourage informed decision making, positive behaviour change and the maintenance of trust.

Risk communication used to be viewed primarily as the dissemination of information to the public about health risks and events, such as outbreaks of disease and instructions on how to change behaviour to mitigate those risks. Thinking on this has now evolved dramatically as social science evidence and new communication and media technologies and practices have evolved in the 21st century.

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Communicating risk in public health emergencies
a WHO guideline for emergency risk communication (‎ERC)‎ policy and practice
Communication for behavioural impact (COMBI) - toolkit

This interagency (FAO, UNICEF, WHO) toolkit will be useful for anyone wanting to design effective outbreak prevention and control measures in community...

Best practices for communicating with the public during an outbreak

Strategies for health education and social mobilization during outbreaks have been refined in recent years. They are now routinely used by WHO, with support...


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